ACC: what happens and when?

If you've hurt yourself at work, home, or out and about, knowing how ACC works makes the first steps towards recovery much easier.

Our tips:

  • Get it looked at early. Seeing a physio soon after an injury takes place gets the process started, and you don’t need a referral to see us.

  • Make sure a claim is lodged. We can help with this and send the paperwork to ACC. You don’t need to have filled anything out or made a claim before your first appointment.

  • Ask questions. If you're unsure what support is available, ask early rather than waiting. You can discuss this with your physio or contact ACC directly.

Why it matters
Starting the process early means support and treatment can begin sooner, and that usually leads to a smoother and faster recovery.

How we can help

We can guide submit your ACC paperwork, refer you to specialists, and work with you throughout your recovery, including with return-to-work programmes.

Have you injured yourself or been struggling with ongoing pain? Make an appointment to come in and see us.